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Delivery Policy

PLACEMENT OF ORDERS

  • Any transaction between you and the service from https://www.premiercereal.com is between you and Premier Cereal Food Resources Sdn. Bhd. (1307924-H)
  • All placed orders are subjected to the delivery capability and product availability.
  • Customers should check and confirm the orders before proceeding to check out.
  • Customers will be notified by an email from us after placing the order. Order confirmation will proceed immediately and the customer must inform us immediately if the provided information is incorrect.

PRICE

All prices that are listed on the website are the listing prices at that time. Premier Cereal Food Resources Sdn. Bhd. (1307924-H) reserves the rights to amend it without giving any prior notice.

PAYMENT METHOD

We are accepting all types of payment methods such as Online Banking, E-Wallet and Bank Transfer.

SHIPPING IN MALAYSIA

Shipping charges are quoted based on gross weight (include ctn and box weight) or order quantity and will be calculated automatically during checkout.

DELIVERY TIME

  • Our delivery time stated by approximate only and may vary, we will try our best to deliver the goods within 2-4 working days (Peninsular Malaysia), 7-14 days (East Malaysia) depending on the location availability.
  • All the goods will be delivered by our third party delivery provider. We are not able to warrant their conduct or behavior and shall not be held responsible for any miscommunication caused by a third party delivery provider.
  • We usually ship within 2-3 working days after confirmation of payment.
  • Delivery time may be exceeded due to heavy traffic flow, weather conditions, unforeseen incidences and we shall not be held liable for the failure to deliver. If your order is likely to be substantially delayed, our Customer Service will contact you for the delayed delivery time.
  • You are responsible to be available at the time of delivery to receive the goods.
  • If we are unable to reach you, we will attempt to contact you via the phone contact provided from you or by email and if you are still unreachable, the order will be deemed as delivered to you.